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Jobs for technical support engineer in noida Call @ 9654999205

Support Engineer Experience:       0 to 4 Years of Telecom and Networking experience in a technical support/help desk environment.   Education: ......s to the Manager of Customer......Technical......Support...... view more..

Jobs for technical support engineer in noida Call @ 9654999205

Support Engineer Experience: 0 to 4 Years of Telecom and Networking experience in a technical support/help desk environment.   Education: ......s to the Manager of Customer......Technical......Support...... view more..

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Customer Relationship Manager

· Work proactively to ensure client satisfaction by building strong client relationships · Determine any issues or potential issues by regularly to ensure quality standards and client expectations are met. · Ensure that client issues are handled in an efficient manner through problem solving, drawing on various department resources, etc. · Communicate with the identified resource to determine results of current client satisfaction surveys · Work with the Marketing Department on Client Retention projects and ideas · Communicate the client’s goals and represent the client's interests to the team · Work with Development and Technical Support to ensure client requests are handled in a timely fashion · Report to Client Services management, providing regular input on all account activity · Work in an on-line ticket queue to monitor and resolve account issues · Troubleshoot and develop technical solutions related to software and setup errors for software  engineers and assigned accounts · Document account deliverables and client-request requirements in Statements of Work · Specify hardware/software configurations based on account requirements/environment · Other duties as assigned· Work proactively to ensure client satisfaction by building strong client relationships · Determine any issues or potential issues by regularly to ensure quality standards and client expectations are met. · Ensure that client issues are handled in an efficient manner through problem solving, drawing on various department resources, etc. · Communicate with the identified resource to determine results of current client satisfaction surveys · Work with the Marketing Department on Client Retention projects and ideas · Communicate the client’s goals and represent the client's interests to the team · Work with Development and Technical Support to ensure client requests are handled in a timely fashion · Report to Client Services management, providing regular input on all account activity ......d develop technical...... view more..

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Customer Relationship Manager

· Work proactively to ensure client satisfaction by building strong client relationships · Determine any issues or potential issues by regularly to ensure quality standards and client expectations are met. · Ensure that client issues are handled in an efficient manner through problem solving, drawing on various department resources, etc. · Communicate with the identified resource to determine results of current client satisfaction surveys · Work with the Marketing Department on Client Retention projects and ideas · Communicate the client’s goals and represent the client's interests to the team · Work with Development and Technical Support to ensure client requests are handled in a timely fashion · Report to Client Services management, providing regular input on all account activity · Work in an on-line ticket queue to monitor and resolve account issues · Troubleshoot and develop technical solutions related to software and setup errors for software  engineers and assigned accounts · Document account deliverables and client-request requirements in Statements of Work · Specify hardware/software configurations based on account requirements/environment · Other duties as assigned ...... view more..

Customer Relationship Manager

· Work proactively to ensure client satisfaction by building strong client relationships · Determine any issues or potential issues by regularly to ensure quality standards and client expectations are met. · Ensure that client issues are handled in an efficient manner through problem solving, drawing on various department resources, etc. · Communicate with the identified resource to determine results of current client satisfaction surveys · Work with the Marketing Department on Client Retention projects and ideas · Communicate the client’s goals and represent the client's interests to the team · Work with Development and Technical Support to ensure client requests are handled in a timely fashion · Report to Client Services management, providing regular input on all account activity · Work in an on-line ticket queue to monitor and resolve account issues · Troubleshoot and develop technical solutions related to software and setup errors for software  engineers and assigned accounts · Document account deliverables and client-request requirements in Statements of Work · Specify hardware/software configurations based on account requirements/environment · Other duties as assigned ...... view more..

Customer Relationship Manager

· Work proactively to ensure client satisfaction by building strong client relationships · Determine any issues or potential issues by regularly to ensure quality standards and client expectations are met. · Ensure that client issues are handled in an efficient manner through problem solving, drawing on various department resources, etc. · Communicate with the identified resource to determine results of current client satisfaction surveys · Work with the Marketing Department on Client Retention projects and ideas · Communicate the client’s goals and represent the client's interests to the team · Work with Development and Technical Support to ensure client requests are handled in a timely fashion · Report to Client Services management, providing regular input on all account activity · Work in an on-line ticket queue to monitor and resolve account issues · Troubleshoot and develop technical solutions related to software and setup errors for software  engineers and assigned accounts · Document account deliverables and client-request requirements in Statements of Work · Specify hardware/software configurations based on account requirements/environment · Other duties as assigned ...... view more..

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