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Quality Analyst

Support Quality control activitiesGenerating quality control reports as per defined timelines and analysis of the same.Provide inputs to improve accuracy levels and aid reduction in errors of the Customer Relation view more..

Quality Analyst

1. The Quality analyst will be responsible for end to end process audit by evaluating customer queries and its resolution to identify process gaps.2. The QA is required to analyse view more..

Quality Analyst

Desired Candidate ProfileExcellent communication skills.Ability to take on call calibration sessions with client/s, Operations team.Ability to identify the gap between As Is and Desired in process/s.Metrics management skills.Good working knowledge view more..


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