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SW Engineer

Job Description:The Contact Center Technology Solutions is responsible for maintaining, supporting and enhancing Visa Contact Center Platform and Agent applications. ......stems consisting of Genesys......sible to manage any Genesys......er onshore/offshore Genesys...... View More..

SW Engineer

Job Description:The Contact Center Technology Solutions is responsible for maintaining, supporting and enhancing Visa Contact Center Platform and Agent applications. ......stems consisting of Genesys......sible to manage any Genesys......er onshore/offshore Genesys...... View More..

Systems Engineer

Responsibilities:This Technology role under the Global Contact Center Platform Solutions will be responsible to manage any Genesys Contact Center Platform ......er onshore/offshore Genesys......er platformPerforms Genesys......ation with internal Genesys...... View More..

Systems Engineer

This Technology role under the Global Contact Center Platform Solutions will be responsible to manage any Genesys Contact Center Platform ......er onshore/offshore Genesys......r platform-Performs Genesys......ation with internal Genesys...... View More..

Systems Engineer

Responsibilities:This Technology role under the Global Contact Center Platform Solutions will be responsible to manage any Genesys Contact Center Platform ......er onshore/offshore Genesys......er platformPerforms Genesys......ation with internal Genesys...... View More..

SW Engineer

Position Summary & Job DescriptionInput the Position Summary & Job Description here. Field will expand with text.The Contact Center Technology ......sponsible for IVR / Genesys......and supporting IVR, Genesys......with a group of IVR/Genesys...... View More..

Sales Representative/Associate

To identify and win new customers for Genesys by utilizing programs of territory development, sales campaigns, cold calling, mailing, follow ......tomers and sell the Genesys......uct roadmap.Provide Genesys......ds and Processes.As Genesys...... View More..

Incident Management Sr. Specialist

Advance troubleshooting skills for VoIP network .VoIP routers.. e.g. dialpan, translation, policy map, routing etc. Call Manager/Unified Communications Manager Call ....../MGCP Knowledge of Genesys......Genesys......3/MGCP Knowledge of Genesys...... View More..

Incident Management Sr. Specialist

Advance troubleshooting skills for VoIP network .VoIP routers.. e.g. dialpan, translation, policy map, routing etc. Call Manager/Unified Communications Manager Call ......3/MGCP Knowledge of Genesys......Genesys......3/MGCP Knowledge of Genesys...... View More..

Genesys Support Expert

Job Description :Dear Candidate, This is regarding job opening in well & nbsp known IT Industry in Pune for position ......Genesys......rt Job Description: Genesys......e in all modules of Genesys...... View More..

Genesys Support Expert

Job DescriptionDear Candidate, This is regarding job opening in well & nbsp known IT Industry in Pune for position of ......Genesys......rt Job Description: Genesys......e in all modules of Genesys...... View More..

Sr Executive / Team Leader - Genesys Dialer

Extensive experience in Genesys Inbound , Outbound,Routing/ReportingMust have worked in Onsite-Offshore Delivery model.Experience in Genesys Integration, Routing Strategies, GAD and ......r TL role .years in Genesys...... View More..

Incident Management Sr. Specialist

function reports toIncident Management Senior Specialist .TOC CTS2. Team Leader Incident Management TOCmission / role purposeTo Analyze, troubleshoot & contribute ......3/MGCP Knowledge of Genesys......Genesys...... .PSTN. , NGN, IVR .Genesys...... View More..

Incident Management Sr. Specialist

function reports toIncident Management Senior Specialist .TOC CTS2. Team Leader Incident Management TOCmission / role purposeTo Analyze, troubleshoot & contribute ......3/MGCP Knowledge of Genesys......Genesys...... .PSTN. , NGN, IVR .Genesys...... View More..

Dialer Specialist

Job Description:Responsible for achieving daily contact objective by applying dialer strategies taking into account Idle time / abandoned rate / ......eport & liaise with Genesys......rofile:Knowledge of GENESYS...... View More..

Analyst - WorkForce Management

What youll doMonitor real time data and made time adjustments to ensure service levels are being met across.Monitor intra-day work ......environment.Utilize Genesys......elivery.Exposure to Genesys...... View More..

Analyst - WorkForce Management

Monitor real time data and made time adjustments to ensure service levels are being met across.Monitor intra-day work volume, real-time ......environment.Utilize Genesys......elivery.Exposure to Genesys...... View More..

ENGINEER - GENESYS [CONTACT CENTER]

Job Description :1. Minimum experience of 3 years in implementing Contact Centersolutions for customers specifically on Genesys platform.2. Extensive experience ......Genesys...... View More..

Dialer Specialist

Responsible for achieving daily contact objective by applying dialer strategies taking into account Idle time / abandoned rate / AHT ......eport & liaise with Genesys......rofile:Knowledge of GENESYS...... View More..