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Workforce Management Real Time Analyst

Position Summary:Responsible for managing all intraday management processes in support of operations to achieve the business objective of achieving business ...... goals by real-time management......call......center...... view more..

Contact Center Workforce Management Lead, Consumer Operations

The Consumer Operations team is all about focusing on the user. You work on our flagship consumer products like Gmail, ......rience.As a Contact Center......Workforce......Management...... view more..

Contact Center Workforce Management Lead, Consumer Operations

ResponsibilitiesBuild and operationalize comprehensive and flexible staffing models to drive high utilization and cost effective vendor scheduling.Apply quantitative and qualitative ......d vendor operations management......orsPrepare any MIS .Management......stems.,enabling the management...... view more..

Workforce Management Executive-OPEX

1. Communication to and from Operations and other support departments2. Collection & Analysis & Reporting of project/agent/department performance statistics3. Manage ......8. Oversee intraday management......d requirements, and call......eview meetings with management...... view more..

Workforce Management Manager

Key Responsibilities:1. Manage WFM personnel2. Communication to and from Operations and other support departments3. Collection & Analysis & Reporting of ......9. Oversee intraday management......d requirements, and call......eview meetings with management...... view more..

WFM Analyst

Role: You will be involved in performing FTE Right Sizing, Forecasting, Scheduling, Capacity Planning, Reporting/MIS Identify client needs and link ......ools/technology and workforce......management......ommendations to the Management...... view more..

WFM Analyst

Role: You will be involved in performing FTE Right Sizing, Forecasting, Scheduling, Capacity Planning, Reporting/MIS Identify client needs and link ......ools/technology and workforce......management......ommendations to the Management...... view more..

Operations Manager I

Operations Manager I Job Number: 14036251 Primary Location Netherlands-Flevoland-Almere Description Xerox Corporation is a $22 billion leading global enterprise for ......rocess and document management......essing, HR benefits management......stomer relationship management...... view more..

Specialist - WFM

Description:2-3 years experience in scheduling and Analytics in a multi-site and multi-channel contact center. Knowledge of call center WFM metrics. ......nowledge of contact center......management......workforce...... view more..

Associate - Financial Planning & Analysis

Associate - Financial Planning & Analysis Job Description Generating and consolidating financial reports and related analysis for cost centers and ......oposals etc. Cost Center......mmentary to apprise management......Scorecard Strategic Management...... view more..

Customer Care-Voice Supervisor

Excellent Communications skills Ability to take on escalation calls and good understanding of call center metrics Prior call center experience ......verse and effective workforce......od understanding of call......center...... view more..

Customer Care-Voice Supervisor

Excellent Communications skills Ability to take on escalation calls and good understanding of call center metrics Prior call center experience ......verse and effective workforce......od understanding of call......center...... view more..

Data Center Ops Sr. Analyst

Mandatory SkillsMidrange - Control M EM, CA-Autosys, Cron Tab,TWSC Shell or K Shell ScriptingWindows Batch ScriptingDesired SKILLSAble to read through ......ment procedures for jobs......nge. and/or program management......awlessly.Work as on call...... view more..

Data Center Ops Sr. Analyst

Mandatory SkillsMidrange - Control M EM, CA-Autosys, Cron Tab,TWSC Shell or K Shell ScriptingWindows Batch ScriptingDesired SKILLSAble to read through ......ment procedures for jobs......nge. and/or program management......awlessly.Work as on call...... view more..

Team Supervisor

Role and Responsibilities Manages performance and behavior of 10-15 Amazon Associates through effective 1:1 meetings, coaching, and mentorship. Implements performance ......nce. Partners with workforce......management......in partnership with Workforce...... view more..

General Manager - India Service Center

The successful candidate will be required to build a network of key senior stakeholder relationships across a complex matrix managed ......cility and location management......workforce......Provide leadership, management...... view more..

Operations Center Lead

Job DescriptionDemonstrated exposure in IT Infrastructure Monitoring / Remote Operations & support and monitoring company infrastructure, Network, servers and applications.2. ......tices like incident management......management......management...... view more..

Operations Center Lead

Job Description1. Demonstrated exposure in IT Infrastructure Monitoring / Remote Operations & support and monitoring company infrastructure, Network, servers and ......tices like incident management......management......management...... view more..

Operations Center Lead

Demonstrated exposure in IT Infrastructure Monitoring / Remote Operations & support and monitoring company infrastructure, Network, servers and applications.2. Develop ......tices like incident management......management......management...... view more..

Operations Center Lead

Demonstrated exposure in IT Infrastructure Monitoring / Remote Operations & support and monitoring company infrastructure, Network, servers and applications.2. Develop ......tices like incident management......management......management...... view more..



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