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Asst. Manager-Workflow Mgmt

Roles & Responsibilities:Analyze past volume and staffing patterns and plan staffing based on the forecast provided by the client staff ......Center...... and handle account management......responsibilities of Workforce...... View More..

Sr. Associate Cisco Contact Center

Contact Center Engineer with Cisco.CCNA Voice. and ITIL v3 foundation certification with very good oral/written communication skills.The engineer should be ......o perform, Incident management......Management......management...... View More..

Senior Associate Cisco Contact Center

Detail JD**The Contact Center Technology has a number of active projects and this role is critical to ensure project timelines ...... to support contact center......e and support Cisco Call...... such as Work Force Management...... View More..

Jaipur Institute of Engineering and Technology,kukas

Jaipur Institute of Engineering and Technology,kukas   About Us JIET is a place of fertile interactions....a college where people and ......urce for Education, Workforce.......&Environmental Management...... View More..

Workforce Intraday Analyst

Responsibilities1. Work directly with the client and site operations team to build staffing strategies that take into account all possible ......affect staffing and call......Monitor and analyze call......ports to operations management...... View More..

Workforce Scheduling Analyst

Responsibilities1.Work directly with the client and site operations team to build staffing strategies that take into account all possible variables ......affect staffing and call......Monitor and analyze call......ports to operations management...... View More..

Telecom Engineer

In this role, you will:Request, procure and deploy Telecom department equipmentAssist in the implementation of the telecommunications infrastructure including international ......astructureAssist in call......workforce......management...... View More..

Contact Center Supervisor

Responsibilities:Directly supervises a team of call center agentsProvides and documents performance feedback through side-by-side coaching, performance reviews, goal-setting, and deficiency ......es effectiveness of call...... neededSupports the call......center...... View More..

Cisco Engineer- UCCE

He will also value add in documents corporate and remote branch call flow configurations and call flow charts and build ......overy documents for call......center......ts and concepts for call...... View More..

Analyst I - Apps. Prog.

Job DescriptionGenesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will be ......I, SIP/VoIP phones, call......ooks. Providing on call......Call...... View More..

Analyst I - Apps. Prog

Genesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will be a ......I, SIP/VoIP phones, call......ooks. Providing on call......Call...... View More..

Analyst I - Apps. Prog

Job Description Genesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will ......I, SIP/VoIP phones, call......books. Providing on call......Call...... View More..

PeopleSoft HRMS Application Support Analyst

Human Resources Technology .HRT. is the central steward for the design, build, and asset management for the firm s Human ......ces industry in our workforce......ds, payroll, talent management......nager self-service, workforce...... View More..

Analyst I - Apps. Prog

Job DescriptionGenesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will be ......I, SIP/VoIP phones, call......books. Providing on call......Call...... View More..

Analyst I - Apps. Prog.

Job DescriptionGenesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will be ......I, SIP/VoIP phones, call......ooks. Providing on call......Call...... View More..

Analyst 1 - Apps Prog

Job DescriptionGenesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will be ......I, SIP/VoIP phones, call......ooks. Providing on call......Call...... View More..

Sr.Tech Associate

Job DescriptionGenesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will be ......I, SIP/VoIP phones, call......books. Providing on call......Call...... View More..

Analyst 1 - Apps Prog

Job DescriptionGenesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will be ......I, SIP/VoIP phones, call......books. Providing on call......Call...... View More..

Analyst 1 - Apps Prog

Genesys Application Support Analyst will be responsible for providing resolution, diagnosis, and repair of Genesys Applications. He/she will be a ......I, SIP/VoIP phones, call......books. Providing on call......Call...... View More..